Principle 1 of the Privacy Act 1993 states:
Personal information will not be collected by any agency unless –
- The information is collected for a lawful purpose connected with a function or activity of the agency; and
- The collection of the information is necessary for that purpose.
‘Personal Information’ is defined in the Privacy Act 1993 as information about an identifiable individual, i.e. information:
- about a natural person as opposed to information about a company or other legal entity; and
- which is in a form which enables that person to be identified.
The Privacy Act 1993 can be viewed via this link: Privacy Act 1993
As a Client or potential Client, we may gather personal information from you:
- in order to provide a service to you as you have requested
- that you have expressly consented to us collecting
- that is necessary to protect or enforce our legal rights or interests or to defend claims made against us by any person or required by law.
A cookie is a piece of programming which enables us to customise services on our website to the interests of the user. We may send cookies to your computer while you are accessing the Whitby Cleaners Limited website.
However, we do not use them to collect personal information about you, although we may collect non-attributed (anonymous) information regarding your use of the site. Some web browsers enable you to decline the receipt of cookies. If you utilise this function you will still be able to access this site but possibly without some active features.
Whitby Cleaners Limited may store such information itself or such information may be included in information databases owned and maintained by Whitby Cleaners Limited’s affiliates, agents or service providers. Whitby Cleaners Limited may use such information and pool it with other information to track, for example, the total number of visitors to the website and the domain names of our visitors’ internet service providers. It is important to note that no personal information is available or used in this process.
We respect your privacy and we will take all reasonable steps to maintain confidentiality. We may disclose your personal information only as follows:
Whitby Cleaners Limited staff: as necessary for them to carry out their duties with regard to the services being provided to you.
Third Parties: Whitby Cleaners Limited may contract with other companies to perform business functions. Examples of such functions are; maintaining information databases and payment management systems. When we employ another company to perform a task of this nature, we only provide them with the information needed to perform their specific tasks.
Legal: Whitby Cleaners Limited may disclose personal information if required to do so by law or in the belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend the rights or property of Whitby Cleaners Limited, (iii) act in urgent circumstances to protect the personal safety of the Client or the public, or (iv) protect against legal liability.
Under no circumstances will we sell or receive payment for licensing or disclosing your personal information.
You can visit the webpage without the need to provide personal information. However, if you choose not to provide personal information, we may not be able to provide you with certain Whitby Cleaners Limited services.
Whitby Cleaners Limited takes all practicable measures to protect the personal information provided from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. Where we record and store personal information we will take all practicable steps to keep your information secure. However, we cannot promise that personal information cannot be accessed by unauthorised persons (e.g. a hacker) or that unauthorised disclosure will not occur.
Any Client personal information held by Whitby Cleaners Limited will only be held for so long as is necessary to enable us to provide the requested service.
You may request Whitby Cleaners Limited to provide you with a transcript of your personal information. This will be provided as soon as possible but within 21 days at most unless:
- your request is frivolous or vexatious;
- release of the information would prejudice our legal rights; or
- There are legal grounds to deny your request.
Changes to this Policy